Summerville, South Carolina
August 6, 2012 – iQor,
a provider of intelligent customer interaction and outsourcing solutions, is
currently looking to hire 90 new positions by the end of the year to work as
customer care agents at their Center of Excellence on 8440 Dorchester Road in
Charleston.
Company
officials attribute several deciding factors for the expansion, including
Dorchester County’s availability of quality workforce. Norm Merritt, President and CEO of iQor, adds, "iQor has called Dorchester County home since 2007. With the addition of 90 new positions, we look
forward to continued future growth at our Dorchester Road facility."
"News of an
expansion of this size not only illustrates the success that iQor has had as a
result of doing business in Dorchester County, but also represents their
commitment to the area," said Dorchester County Council Chairman Larry
Hargett. "iQor’s decision to pursue
investment opportunities here is attributed to our dedication to continually
improving the business quality here in Dorchester County. Congratulations to iQor on their success."
iQor specializes in providing data-driven,
technology-empowered customer support and processing services in the consumer
and commercial markets. It has nearly14,000
employees based in 31 Centers of Excellence in the United States, Canada, Hong
Kong, India, Mexico, the Philippines, and the United Kingdom.
"We’re pleased to
announce that iQor is hiring 90 new positions at their Dorchester County
facility," said Jon Baggett, Dorchester County Economic Development
Director. "This expansion is a testament
to the County’s successful Existing Industries Program that assists our
industries to both thrive and grow. We’re
proud of iQor’s past success, and we’re excited that the company plans to
continue its significant expansion right here in Dorchester County."
iQor is seeking
individuals to handle inbound and outbound customer care phone calls. Qualified applicants preferably live within
30 miles of the facility; have a high school diploma or General Education
Degree (GED); customer service experience; and possess good computer, verbal,
and written skills.
Interested
applicants can easily apply online through the company’s web site at www.iqor.com. As you complete the online survey, select the ‘Apply Now’ option on the left, and then choose ‘Charleston’ as the location.
About Dorchester County Economic Development
Dorchester
County Economic Development is the organization responsible for growing and
retaining business in the County. Its
mission is to work to create and support an environment that welcomes business,
and helps companies to grow and succeed over the long-term. This ultimately will increase the standard of
living for all of Dorchester County’s citizens by providing more job
opportunities with higher skills and better wages.
About iQor
Headquartered in New York City, iQor is a global
provider of intelligent customer interaction and outsourcing solutions with
14,000 employees in 31 Centers of Excellence dedicated to understanding each
customer’s DNA. Using data science and
real-time analytics intelligence, iQor delivers extraordinary customer
experiences that enhance revenue while promoting and protecting its clients’
brands. iQor specializes in providing data-driven, technology-empowered
customer support and processing services in the consumer and commercial
markets. For more information, please
visit www.iqor.com.
